FAQ - Frequently Asked Questions | Bootstrap Farmer

FAQ - Frequently Asked Questions

  

Greenhouse Film 

 

Which size plastic do I need?

https://www.bootstrapfarmer.com/collections/greenhouse-coverings/products/greenhouse-plastic

 

Does your shade cloth have grommets?

Our standard shade cloth does not have grommets.  It does have a reinforced edge. If you would like grommets please call 888-406-1982 or send us an e-mail to contact@bootstrapfarmer.com and we’d be happy to offer you a custom quote on shade cloth with grommets.

 

What are all your poly sizes?

We offer widths of 8’, 10’, 12’, 14’, 16’, 20’, 24’, 28’, 32’, 36’, 40’, 42’, 44’, 48’, 50’, 52’, 54’ cut to any length.  If you do not see the width available on our site please give us a call.

 

Greenhouse Kit

 

What comes in your standard greenhouse kit?

6mil Plastic w/ 4 Year Warranty

Spring Wire & Lock Channel

Cross Connectors

Ground Post Driver

Bolts, Nuts & Screws

 

Do you offer greenhouses that are larger than 20” wide?

No.  

 

Will the PVC poles/wire coming in contact with the plastic be an issue?

No plastic coated wire was made for that use. We do suggest wrapping pole connections with duct tape to reduce premature wear.

 

What is the length of your wire/channel (how much do I need?)

Our channel is 6.5’. Depending on how elect to build and the size will determine the amount of pieces you will need.

 

 How do I get started building my greenhouse?

Brandon Youst, Founder of Bootstrap Farmer walks you through an entire build in this30 minute video

 

Microgreens

 

How do I get started growing microgreens?

https://www.bootstrapfarmer.com/blogs/microgreens

 

What should the distance be of the grow light to the microgreens?

Difference crops call for different circumstances.  As a general guideline 6” - 8” should suffice.

 

What is the best medium?

The best medium depends on your individual growing methods. Some people only care to grow in soil, others prefer the sterile rockwool for indoor hydroponic grows.


How many coco bricks per tray/grow bag?

About 3-4 microgreen trays / brick.  About 2 coco bricks per 7 gallon bag


Pole bending

 

Instructions

https://www.youtube.com/watch?v=qn9dkR_Qi9A&t=10s


Which size hoop bender do I need?

Depends on the width of the high tunnel you want. 6ft (low tunnel) bender bends poles for a 6ft wide structure, same for 10, 12, 20, 24.

https://www.bootstrapfarmer.com/products/greenhouse-hoop-bender

 

 

Seed Trays

Are our trays BPA free and food safe?

Yes they are BPA free and we add no plasticizers.  Our flat trays are #5 polypropylene and our cell trays are #6 polystyrene.

 

Are your trays recyclable?

Yes, anywhere that #5 & #6 are accepted, depending on tray type (cell trays are #6 PS)

 

What are the details of your warranty on trays?

https://www.bootstrapfarmer.com/pages/warranty-details


Are your domes BPA free?
Yes, our domes are BPA free. 
 

Are the raised ridges the same size throughout all the trays that you offer?

No they vary slightly between our deep 1020, microgreen, 1010’s and 5x5 trays.

 

How do I pop out my seed plugs from the cell tray?

Widger dibber or popsicle stick. Plug poppers are being made for our next gen models coming out later in 2019.

 

Do your 5x5’s fit in the 1010 trays?  The 1020s?

8 5x5’s fit inside of the 1020. 4 can lay inside a 1010 however it is NOT a nice fit.

 

How thick are your 1020 extra strength trays?

2 mm 

 

Vacuum Seeder

 

What size seeds are good for your vacuum seeder?

Pelleted lettuce & similar sizes


 

Ordering, Shipping & Returns

 

Do you ship internationally?

No.

 

What is your shipping lead time for plastic and shade cloth?

It varies depending on the time of the year.  Since our plastic and shade cloth is cut to order normally the cut time is between 5 – 8 business days plus shipping.

 

What is your shipping lead time for other items (non plastic or shade cloth)?

Ships out same day or next day


Can I place an order over the phone?

Yes please call 888-406-1982.  We encourage online orders given that we have made the process rather user friendly.


Do you have a catalog?

We do not. To cut costs, keep information up to date and accurate and keep paper out of the landfill our website (www.bootstrapfarmer.com) has all of the prices, information, and resources you will need on desktop, tablet, and mobile devices.


What are your customer service phone hours?

8am-5pm Eastern Standard Time Monday - Friday

 

What is your return policy?

For non-greenhouse plastic and shade cloth items we will gladly accept a return within 30 days of your purchase.  Due to the high cost of shipping, return shipping will be paid only for defective/damaged items.


Greenhouse plastic and shade cloth are cut to order and so we unfortunately cannot accept returns.


Where do I mail checks to?

Bootstrap Farmer

256 Falkirk Place, Exton, PA 19341


Where are you located?

Our headquarters is in North Carolina with operations based right outside of Philadelphia and our main warehouse located in North Texas.

 

Do you offer Net 30?

Only to institutions

 

Do you sell to retailers? What is the pricing for that?

We offer pallet discounts (about 960 trays).  Please call or e-mail us at 888-406-1982contact@bootstrapfarmer.com if you are interested in purchasing a pallet or more and we can send you a quote. Current 60 pack prices allow for profitable reselling at a physical locations if you’d like to buy under a pallet.


 

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