Shipping Policy

Most products will ship from our facility in 1 to 2 business days after order is placed. Does not apply to products over 150 lbs. (see freight page for more details). Express shipment orders placed after 12PM EST will be shipped next business day.

Our free over $49 option will ship via the cheapest ground option (either UPS, FedEx or USPS)

PO Boxes require USPS shipping option to be selected.

UPS

Shipping times are in business days.  Saturday Delivery only available in limited residential locations.
  • UPS Ground- 1-5 business days.  Published transit times are estimates only. Shipping non-refundable.
  • UPS 3 Day Select - Guaranteed delivery 3 business days after it ships (doesn’t include weekends). If not delivered in 3 business days after the day it is shipped we can file a claim with the shipping company to get reimbursed for the shipment cost. Shipping charge refundable if misses published deadline.
  • UPS 2nd Day Air - Guaranteed delivery 2 business days after shipping (doesn’t include weekends). If not delivered in 3 business days after the day it is shipped we can file a claim with the shipping company to get reimbursed for the shipment cost. Shipping charge refundable if misses published deadline.
  • UPS Next Day Air -Guaranteed next business day. Can get reimbursed for shipping charges if not delivered on time. Shipping charge refundable if misses published deadline.

FedEx 

**The FedEx Money-Back Guarantee for the following services will be suspended until Jan. 16, 2022, for the U.S

Shipping days in business days.  Saturday and Sunday delivery available in most (but not all) residential locations. https://www.fedex.com/en-us/service-guide/money-back-guarantee.html
  • FedEx Ground- If commercial, 1-5 business days with no weekend delivery. If residential, 1-5 business days with weekend delivery.  Published transit time are estimates only.  Shipping non-refundable.
  • FedEx 2 Day - Express service 2 calendar days with no weekend delivery. For some limited locations you are able to pay an extra fee for weekend delivery.  Shipping charge refundable if misses published deadline.
  • FedEx Priority Overnight - Express service next day with no weekend delivery. For some locations you are able to pay an extra fee for weekend delivery.  Shipping charge refundable if misses published deadline.

USPS (Post Office)

Very unreliable delivery times.  Tracking can be slow to update.  There will frequently be no updates for several days on tracking records.  Required for shipping to PO Boxes.  Our local USPS also generally refuses to scan items when picked up.  Therefore tracking may show no pickup for several days despite it being picked up. 
  • USPS Priority Mail 2-Day - 2 days estimated but can take up to 2 weeks. Not a guaranteed service in regards to transit time.
  • USPS Priority Mail 3-Day - 3 days estimated but can take up to 2 weeks. Not a guaranteed service in regards to transit time.
  • USPS Priority Mail Express 2-Day - 2 days guaranteed after it ships
  • USPS Priority Mail Express 1-Day - Next day guaranteed after it ships